Policy

Policy and Terms

Orders and shipping

We only ship goods to the Netherlands and Belgium. There will be shipping cost charged of €7.95. YHour order will be send out in 1-3 days after you placed your order. Upon no delays, changes, holidays, or error; Customers will receive their products within an average 2-5 business day period. Shipping to Belgium may take a little longer. We only sell products that are in stock. If you need you products urgently, don't order on our website, contact +31634272409

We only ship our goods with Postnl. After shipping we are no longer responsible for the shipped items. We are not responsible for missing or broken items. Shipping is at your own risk. Therefore you are always allowed to pick up your orders. If you want to pick up your order please don't order on our website. Contact us +31634272409 and make a pick up appointment. If you want something you don't see on our website, please contact us. We also deliver in Amsterdam for a small fee.

Cancellation

We do not accept cancellations after you placed and paid an order.

RETURNS & EXCHANGES

ALL SALES ARE FINAL UNLESS ERROR IS ON BEHALF OF NINA DIAMOND.

It is your responsibility to read our policy and terms.

​We assume you will love your items. However we do not take returns or exchanges. All sales are final! IDue to hygienic reasons we dont do exchanges. It is your responsibility to read our policy. By buying our goods you agree with and accept our policy and terms. If there is a problem ofcourse you can contact us and we will be glad to help and see what we can do.

Upon there being an error on behalf of Nima Dimaond by us (i.e. by length), exchanges will be accepted. The product must be in the state as which it was received, with original packaging, and no trace of manipulation. Exchanges are subject to normal processing and delivery. All expenses will be covered by us. 

We have do not take any responsibility for hair after it leaves our store. Although our hair can be dyed if it says so in the description, we do not take any responsibility for the quality of the hair after it is bleached or dyed.


Terms of use

By using Nina Diamond, NinaDiamondHair.com, you agree to the following terms:

• Use of the Website: You agree to use the Website for lawful purposes and in accordance with these terms.

• Intellectual Property: All content on the Website is the property of Nina Diamond. You may not reproduce, distribute, or use any content without permission.

• User Conduct: You agree not to engage in any conduct that may interfere with the Website's functionality or the experience of other users.

• Limitation of Liability: Nina Diamond is not liable for any damages resulting from your use of the Website.

• Changes to Terms: Nina Diamond may update these terms at any time. Continued use of the Website constitutes acceptance of the updated terms.

For questions, pick ups, wishes or concerns, contact Nina +31634272409 or fill in the contact form.